20. Dispute resolution
Informal resolution. Before bringing a formal claim, You agree to first contact Us at support@tradishrecipe.app and attempt to resolve the dispute informally for at least 30 days.
Mediation. If the dispute is not resolved informally, You and 31Forge, LLC agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms (including their breach, termination, enforcement, interpretation, or validity) through good-faith mediation. Mediation will be conducted in St. Louis County, Missouri, with a mutually agreed-upon mediator. The parties will share mediation costs equally.
Arbitration. If the matter is not resolved through mediation within 30 days of the initial request for mediation (or a longer period if agreed by the parties), the dispute will be decided by binding arbitration in accordance with the procedural rules of the American Arbitration Association. The arbitration will take place in St. Louis County, Missouri. The arbitrator's decision is final and binding. The cost of the arbitrator will be shared equally; each party is responsible for its own attorneys' fees and expenses, unless the arbitrator decides otherwise.
Class action waiver. Disputes will be resolved on an individual basis only. You and 31Forge, LLC waive any right to participate in a class action, class arbitration, or representative proceeding.
Exceptions. Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights, or from pursuing small-claims-court actions for qualifying disputes. EU and UK consumers may also bring proceedings in the courts of their country of residence as required by law.